77myr Privacy Policy – Malaysian Member Data Protection

1. Introduction & Scope of This Policy

This Privacy Policy describes how 77myr ("we", "the platform") collects, uses, discloses and protects your personal information when you use our website and services at 77myr.pro. We are committed to protecting your privacy and ensuring your personal information is handled responsibly, transparently and securely.

This Policy applies to all users of the 77myr platform, including website visitors, prospective members in the process of registering, active members who are currently playing, and former members whose information may still be retained in our systems in accordance with legal requirements. If you access our platform from outside Malaysia, this Policy still applies and you agree to the use of data as described herein.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account or interact with our platform, we collect the following information:

• Identity information — full name, date of birth, identification card number (MyKad)
• Contact information — mobile phone number, email address
• Financial information — bank account number, bank name, account holder name
• KYC verification documents — MyKad copy, verification selfie, bank statement
• Account information — username, password (stored in hashed form)

2.2 Information Collected Automatically

When you use the 77myr platform, our systems automatically record the following technical information:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent, and navigation patterns
• Transaction logs for deposits, wagering, gameplay, and withdrawals
• Account login and logout timestamps
• Game session data including bets placed and game outcomes

2.3 Information from Third-Party Sources

In the context of identity verification and fraud prevention, we may receive additional information from KYC service providers we engage, payment processors that verify your transactions, and recognised anti-money laundering databases.

3. How We Use Your Information

The information we collect is used solely for legitimate purposes directly related to delivering 77myr services. Below is a summary table of our data usage:

We will not use your information for any purpose beyond those listed above without notifying you in advance and, where required, obtaining your renewed consent.

4. Sharing Information with Third Parties

4.1 Trusted Service Providers

77myr works with a number of third-party service providers that assist us in our day-to-day operations. These providers are given access only to the information necessary to perform their functions and are bound by strict confidentiality agreements. Categories of such providers include:

• Payment processors and financial gateways handling deposits and withdrawals
• KYC verification and fraud prevention service providers
• Cloud infrastructure providers and secure server hosting
• Game software providers supplying slot, live casino, and sports content
• An analytics platform that helps us understand usage patterns in the form of anonymised data

4.2 Legally Required Disclosures

In certain circumstances, 77myr may be required to disclose your personal information to relevant authorities. This includes pursuant to a valid court order, official requests from law enforcement agencies, reporting obligations under anti-money laundering laws (AMLA), and investigations related to financial fraud involving our platform. In all such cases, we will only disclose the minimum information required and will endeavour to notify you where permitted by law.

4.3 What We Do Not Do

Explicitly, 77myr does not sell, does not sell, rent or transfer your personal information to advertisers, marketing companies or any third party for commercial purposes without your explicit consent. None of your personal data will be used for third-party advertising profiling.

5. Data Security & Encryption

We invest seriously in security infrastructure to ensure your data is always protected. The technical and organisational measures we implement include:

• 256-bit SSL/TLS encryption for all communications between browser and server
• Data encryption at rest (at-rest encryption) for all sensitive data stored
• Two-factor authentication (2FA) available and encouraged for all member accounts
• 24/7 threat monitoring by our information security team
• Role-based access control (RBAC) that limits internal access to sensitive data
• Regular security audits by independent cybersecurity firms
• Penetration testing conducted on a regular basis

6. Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. 77myr uses cookies and similar technologies to ensure our platform functions properly and to provide you with a better experience.

6.2 Types of Cookies We Use

• Essential cookies — required for the platform to function, including maintaining your login session and ensuring transaction security
• Performance cookies — helps us understand how users interact with the platform in the form of anonymised aggregate data
• Functional cookies — stores your preferences such as language, game limits, and display settings
• Analytics cookies — used to analyse traffic and usage patterns for platform improvement purposes

6.3 Managing Your Cookie Preferences

You can control and manage cookies through your web browser settings. Please note, however, that disabling essential cookies may affect certain functions of the 77myr platform, including the ability to stay logged in or complete transactions securely.

7. Data Storage & Retention Period

77myr retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy. Our data retention guidelines are as follows:

• Active account data — retained for as long as your account is active on the platform
• Financial transaction records — retained for a minimum of 7 years in accordance with Malaysian financial legal requirements
• KYC Documents — retained for a minimum of 5 years after account closure
• Support communication logs — retained for 3 years
• Session data and technical logs — retained for 12 months before being automatically deleted

Once the retention period has expired and there is no legal requirement to continue storage, your data will be securely deleted or anonymised using irreversible methods.

8. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal information we hold about you:

• Right of access — you may request a copy of the personal information we hold about you
• Right to rectification — you may request correction of any inaccurate or outdated information
• Right to erasure — in certain situations, you may request that we delete your information
• Right to restrict processing — you may request that we restrict how we use your data
• Right to object — you may object to the processing of your data for direct marketing purposes
• Right to withdraw consent — you may withdraw consent at any time for processing based on consent

To exercise any of the above rights, please contact our support team via live chat in your account. We will process your request within 14 business days. In certain cases requiring more in-depth review, this period may be extended to up to 30 days and you will be notified accordingly.

9. Children's Privacy

The 77myr platform is strictly for individuals aged 18 years and above. We do not knowingly collect personal information from individuals under the age of 18. If we discover that information has been collected from someone under 18, the account in question will be closed immediately and all information will be deleted without delay. Parents or guardians who believe a child in their care may have registered on our platform are encouraged to contact our support team immediately.

10. Changes to This Privacy Policy

77myr reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. When material changes are made, we will:

• Updating the "Last Updated" date at the top of this policy
• Displaying a clear notice on the platform homepage at least 7 days before changes take effect
• Sending notifications to active members via their registered email for significant changes

Continued use of the 77myr platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you disagree with the changes made, you have the right to close your account and request data deletion in accordance with the procedure outlined in Section 8.

11. Contact Us

If you have any questions, concerns, or complaints regarding how we handle your personal information, we encourage you to contact us. Our data protection team is ready to assist and will respond within a reasonable timeframe.

You can reach the 77myr support team via live chat within your account, which operates 24 hours a day, 7 days a week. For detailed enquiries regarding your personal data rights, you may submit a written request through the ticket system in your account and our team will respond within 3 business days.

For more information about your rights under Malaysian law, you may also refer to Terms and Conditions us or the site Responsible Gaming to understand our broader commitment to member well-being.